The Law governing hotel cancellations in the Principality of Asturias states:
The client may cancel his/her reservation at any moment, and can claim the repayment of any deposit made.
However, when a cancellation is made with more than 7 days notice, and fewer than 15 days, the hotel owner has the right to retain 50% of the deposit paid, and should the cancellation be made fewer than 7 days before the arrival date, he has the right to retain all the deposit.
If the client has not checked in before 20.00 hours on the day of arrival, the reservation may be cancelled.
All refunds are subject to a fixed charge of 9 euros which will be discounted from the refund.
The cancellation policy will be sent by email, when confirming the reservation.